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Contacting Medicom Toy
#1
I need help contacting the toy company MediCom. I recently purchased a solid snake figure and the gun came broken. Any contact for the US?
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#2
Look for it there:
http://www.medicomworldwide.com
http://www.medicom.com/customerservice.ch2
DON'T DO DRUGSPac-Man!!! Ninja
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#3
Yeah, those are for a medical products company.

Take it up with whomever you bought it from.
"This thread should be closed immediately, it causes parallel imagination and multiprocess hallucination" --ardhi
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#4
(04-19-2009, 07:12 AM)echosierra Wrote: Yeah, those are for a medical products company.

Take it up with whomever you bought it from.

It's been about a month though and since Series 2 has come out and I'm planning to buy the other figures it has started to bug me. If I tell the eBay person just now that the gun was broken it might seem like I'm trying to rip him off.
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#5
You're unlucky then, live with it.

How can a company that made this product help you if you bought it _used_ off ebay and there is always a chance it got damaged in mail/seller ripped you off?
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#6
(04-19-2009, 08:42 PM)Cain Wrote: You're unlucky then, live with it.

How can a company that made this product help you if you bought it _used_ off ebay and there is always a chance it got damaged in mail/seller ripped you off?

It wasn't used. And I'd be hard pressed to actually buy a figure directly from Medicom. At this point I'll just hope they'll let me purchased a second gun with light and silencer after sending in the broken one.

My only other chance is buying Raiden who comes with an extra gun if you don't like the ninja sword. But I hate Raiden...
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