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Guys i need your help, my laptop wont open pcsx2 after i installed it, it says the application was unable to start correctly (0cx000007b)
i tried with repair microsoft C++ but it does'nt work, any suggestion?


my laptop spec
- asus rog gl552jx
- intel core i7-4720HQ
- NVIDIA Geforce 950M
- RAM 4GB

uninstall the runtimes and reinstall them using the "run as administator" option, also be sure to install the x86 version, not the x64 ones.

i'm sorry what is runtime and how i find it?

This is: https://www.microsoft.com/en-us/download...x?id=48145

i successfully uninstall it, but when i reinstall it i got this message

one or more issue caused setup to fail. please fix the issue and then retry setup

0x80240017 - Unspecified Error

Then Log File

[0640:0A08][2017-01-03T01:09:30]i001: Burn v3.7.3813.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\SITI\Downloads\vc_redist.x86.exe, cmdline: ''
[0640:0A08][2017-01-03T01:09:30]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\SITI\AppData\Local\Temp\dd_vcredist_x86_20170103010930.log'
[0640:0A08][2017-01-03T01:09:30]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\SITI\Downloads\vc_redist.x86.exe'
[0640:0A08][2017-01-03T01:09:30]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\SITI\Downloads\'
[0640:0A08][2017-01-03T01:09:30]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026'
[0640:0A08][2017-01-03T01:09:30]i100: Detect begin, 10 packages
[0640:0A08][2017-01-03T01:09:30]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
[0640:0A08][2017-01-03T01:09:30]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
[0640:0A08][2017-01-03T01:09:30]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
[0640:0A08][2017-01-03T01:09:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0640:0A08][2017-01-03T01:09:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0640:0A08][2017-01-03T01:09:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0640:0A08][2017-01-03T01:09:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0640:0A08][2017-01-03T01:09:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0640:0A08][2017-01-03T01:09:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0640:0A08][2017-01-03T01:09:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0640:0A08][2017-01-03T01:09:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0640:0A08][2017-01-03T01:09:30]i101: Detected package: vcRuntimeMinimum_x86, state: Absent, cached: None
[0640:0A08][2017-01-03T01:09:30]i101: Detected package: vcRuntimeAdditional_x86, state: Absent, cached: None
[0640:0A08][2017-01-03T01:09:30]i101: Detected package: Windows81_x86, state: Absent, cached: None
[0640:0A08][2017-01-03T01:09:30]i101: Detected package: Windows81_x64, state: Absent, cached: None
[0640:0A08][2017-01-03T01:09:30]i101: Detected package: Windows8_x86, state: Absent, cached: None
[0640:0A08][2017-01-03T01:09:30]i101: Detected package: Windows8_x64, state: Absent, cached: None
[0640:0A08][2017-01-03T01:09:30]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[0640:0A08][2017-01-03T01:09:30]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
[0640:0A08][2017-01-03T01:09:30]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[0640:0A08][2017-01-03T01:09:30]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[0640:0A08][2017-01-03T01:09:30]i052: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[0640:0A08][2017-01-03T01:09:30]i199: Detect complete, result: 0x0
[0640:0A08][2017-01-03T01:09:32]i200: Plan begin, 10 packages, action: Install
[0640:0A08][2017-01-03T01:09:32]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x86' to value 'C:\Users\SITI\AppData\Local\Temp\dd_vcredist_x86_20170103010930_000_vcRuntimeMinimum_x86_rollback.log'
[0640:0A08][2017-01-03T01:09:32]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x86' to value 'C:\Users\SITI\AppData\Local\Temp\dd_vcredist_x86_20170103010930_000_vcRuntimeMinimum_x86.log'
[0640:0A08][2017-01-03T01:09:32]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x86' to value 'C:\Users\SITI\AppData\Local\Temp\dd_vcredist_x86_20170103010930_001_vcRuntimeAdditional_x86_rollback.log'
[0640:0A08][2017-01-03T01:09:32]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x86' to value 'C:\Users\SITI\AppData\Local\Temp\dd_vcredist_x86_20170103010930_001_vcRuntimeAdditional_x86.log'
[0640:0A08][2017-01-03T01:09:32]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
[0640:0A08][2017-01-03T01:09:32]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
[0640:0A08][2017-01-03T01:09:32]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to true.
[0640:0A08][2017-01-03T01:09:32]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
[0640:0A08][2017-01-03T01:09:32]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
[0640:0A08][2017-01-03T01:09:32]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
[0640:0A08][2017-01-03T01:09:32]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
[0640:0A08][2017-01-03T01:09:32]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
[0640:0A08][2017-01-03T01:09:32]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
[0640:0A08][2017-01-03T01:09:32]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
[0640:0A08][2017-01-03T01:09:32]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false.
[0640:0A08][2017-01-03T01:09:32]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
[0640:0A08][2017-01-03T01:09:32]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
[0640:0A08][2017-01-03T01:09:32]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
[0640:0A08][2017-01-03T01:09:32]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
[0640:0A08][2017-01-03T01:09:32]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
[0640:0A08][2017-01-03T01:09:32]i201: Planned package: vcRuntimeMinimum_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0640:0A08][2017-01-03T01:09:32]i201: Planned package: vcRuntimeAdditional_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0640:0A08][2017-01-03T01:09:32]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0640:0A08][2017-01-03T01:09:32]i201: Planned package: Windows81_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
[0640:0A08][2017-01-03T01:09:32]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0640:0A08][2017-01-03T01:09:32]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0640:0A08][2017-01-03T01:09:32]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0640:0A08][2017-01-03T01:09:32]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0640:0A08][2017-01-03T01:09:32]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0640:0A08][2017-01-03T01:09:32]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0640:0A08][2017-01-03T01:09:32]i299: Plan complete, result: 0x0
[0640:0A08][2017-01-03T01:09:32]i300: Apply begin
[006C:13D0][2017-01-03T01:09:33]i360: Creating a system restore point.
[006C:13D0][2017-01-03T01:09:33]w363: Could not create system restore point, error: 0x80070422. Continuing...
[006C:13D0][2017-01-03T01:09:33]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, options: 0x7, disable resume: No
[006C:13D0][2017-01-03T01:09:33]i000: Caching bundle from: 'C:\Users\SITI\AppData\Local\Temp\{74d0e5db-b326-4dae-a6b2-445b9de1836e}\.be\VC_redist.x86.exe' to: 'C:\ProgramData\Package Cache\{74d0e5db-b326-4dae-a6b2-445b9de1836e}\VC_redist.x86.exe'
[006C:13D0][2017-01-03T01:09:33]i320: Registering bundle dependency provider: {74d0e5db-b326-4dae-a6b2-445b9de1836e}, version: 14.0.23026.0
[006C:13D0][2017-01-03T01:09:33]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: Active, restart initiated: No, disable resume: No
[006C:0EBC][2017-01-03T01:09:33]i304: Verified existing payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x86.
[006C:0EBC][2017-01-03T01:09:33]i305: Verified acquired payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x86, moving to: C:\ProgramData\Package Cache\{A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi.
[006C:0EBC][2017-01-03T01:09:33]i304: Verified existing payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\.unverified\cab54A5CABBE7274D8A22EB58060AAB7623.
[006C:0EBC][2017-01-03T01:09:33]i305: Verified acquired payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\.unverified\cab54A5CABBE7274D8A22EB58060AAB7623, moving to: C:\ProgramData\Package Cache\{A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\cab1.cab.
[006C:0EBC][2017-01-03T01:09:33]i304: Verified existing payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x86.
[006C:0EBC][2017-01-03T01:09:33]i305: Verified acquired payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x86, moving to: C:\ProgramData\Package Cache\{BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi.
[006C:0EBC][2017-01-03T01:09:33]i304: Verified existing payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\.unverified\cabB3E1576D1FEFBB979E13B1A5379E0B16.
[006C:0EBC][2017-01-03T01:09:33]i305: Verified acquired payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\.unverified\cabB3E1576D1FEFBB979E13B1A5379E0B16, moving to: C:\ProgramData\Package Cache\{BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\cab1.cab.
[006C:0EBC][2017-01-03T01:09:33]i304: Verified existing payload: Windows81_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows81_x64.
[006C:0EBC][2017-01-03T01:09:33]i305: Verified acquired payload: Windows81_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows81_x64, moving to: C:\ProgramData\Package Cache\FC6260C33678BB17FB8B88536C476B4015B7C5E9\packages\Patch\x64\Windows8.1-KB2999226-x64.msu.
[006C:13D0][2017-01-03T01:09:33]i301: Applying execute package: vcRuntimeMinimum_x86, action: Install, path: C:\ProgramData\Package Cache\{A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
[0640:0A08][2017-01-03T01:09:33]i319: Applied execute package: vcRuntimeMinimum_x86, result: 0x0, restart: None
[006C:13D0][2017-01-03T01:09:33]i325: Registering dependency: {74d0e5db-b326-4dae-a6b2-445b9de1836e} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_x86,v14, package: vcRuntimeMinimum_x86
[006C:13D0][2017-01-03T01:09:33]i301: Applying execute package: vcRuntimeAdditional_x86, action: Install, path: C:\ProgramData\Package Cache\{BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
[0640:0A08][2017-01-03T01:09:34]i319: Applied execute package: vcRuntimeAdditional_x86, result: 0x0, restart: None
[006C:13D0][2017-01-03T01:09:34]i325: Registering dependency: {74d0e5db-b326-4dae-a6b2-445b9de1836e} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_x86,v14, package: vcRuntimeAdditional_x86
[006C:13D0][2017-01-03T01:09:34]i301: Applying execute package: Windows81_x64, action: Install, path: C:\ProgramData\Package Cache\FC6260C33678BB17FB8B88536C476B4015B7C5E9\packages\Patch\x64\Windows8.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\FC6260C33678BB17FB8B88536C476B4015B7C5E9\packages\Patch\x64\Windows8.1-KB2999226-x64.msu" /quiet /norestart'
[006C:13D0][2017-01-03T01:09:34]e000: Error 0x80240017: Failed to execute MSU package.
[0640:0A08][2017-01-03T01:09:34]e000: Error 0x80240017: Failed to configure per-machine MSU package.
[0640:0A08][2017-01-03T01:09:34]i319: Applied execute package: Windows81_x64, result: 0x80240017, restart: None
[0640:0A08][2017-01-03T01:09:34]e000: Error 0x80240017: Failed to execute MSU package.
[006C:13D0][2017-01-03T01:09:34]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart: None, disable resume: No
[006C:13D0][2017-01-03T01:09:34]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart initiated: No, disable resume: No
[0640:0A08][2017-01-03T01:09:35]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart: No

It looks like there's an issue with your windows update. Try following this somewhat awful video to see if you can resolve it. https://www.youtube.com/watch?v=lQZNEQAV49g

Just make sure you install the x86 one and not the x64 one like he's doing

thank you refraction you rock !!

Glad it worked