plugin containers empty

[ibex]

Hello, 
 I may have missed something about how to install the plugins correctly but as far as i know Ive followed the instructions properly and my trouble is that i have no configuration settings. Even with the configurations installed in the proper folder i have no options to select in the drop down menus for each plugin. i cant find any specoific language or videos on how to solve this issue. Ive emailed tech support to no avail. Do i have the wrong version of the program? Ive reinstalled several times.I apologize if this is making me sound computer illiterate but i genuinely cannot figure it out.
thanks
Bex

[vsub]

Enable the option ""Use default setting" and hit ok and open the window again
Also try running pcsx2 as administrator

[ibex]

Enable the option ""Use default setting" and hit ok and open the window again
Also try running pcsx2 as administrator

Thank you! That worked.
But now i get an "unknown error" message.
my directx is up to date.

[jesalvein]

up to date because you installed the redist, or because you think it's up to date ?

[ibex]

up to date because you installed the redist, or because you think it's up to date ?

I suppose the latter.

[jesalvein]

download and install it, then

[ibex]

download and install it, then

Failed to initiate xaudio2.

fml.